Question 1

Amenities

Accepted Answer

Below is a list of the amenities we provide during your stay:

Fully Equipped Kitchen with Pots, Cast Iron Pans, Cooking Utensils, Microwave, Stove, Toaster Oven, Refrigerator/Freezer and Spices
Propane Grill with Grilling Utensils
Keurig Coffee Machine with Pods + Carafe
Wood Burning Stove (Fireplace)
Shampoo, Conditioner, Shower Gel, Lotion, Hair Dryer
Washer + Dryer
Iron/ Ironing Board
Bed Linens, Towels, Pillows, Blankets
Indoor Wood Burning Stove
AC Split Unit, Nest Operated Heat
Hot Tub with Robes
Child Amenities - Pack n' Play
Air Purifier
Samsung Picture Frame Smart TV With YouTube TV
Games, Books, Outdoor Games + Sleds
2 Outdoor Seating Areas with Grill and Fire Pit
Highspeed Wifi

Question 2

Booking Terms & Policies

Accepted Answer

Payment & Fees
We require 50% down upon booking your reservation and the remaining balance is due before 30 days of arrival.

Cleaning Fee: $130
Management Fee: $75
Processing Fee: 3%
Security Deposit:  A $500 Security Deposit hold will be placed on your Credit Card 3 days prior to your arrival and will be released within 48 hours after your departure as long as no damage was incurred by the guest.

Cancellations
Cancellations before 30 days of arrival will receive a refund of monies paid, less a booking fee of $100. Cancellations within 30 days of arrival, late arrival, or early departure receive no refund. If your dates are booked by another party, we will refund the nightly rate that the new guests paid minus any additional booking platform fees . No refund will be provided for nights that we were not able to rebook. All cancellations must be in writing and are irreversible.

I highly suggest purchasing travel insurance to protect yourself against unforeseen reasons for cancellation.

Question 3

Rental Agreement & House Rules

Accepted Answer

RENTAL AGREEMENT + HOUSE RULES

All rules must be followed to avoid immediate eviction and termination of rental with no refund.
- Up to 6 guests permited
- Must be at least 25 years old to rent and must stay on the property every night of the booked dates
- Check-in: After 3:00 PM
- Check-out: 10 AM
- No pets are permitted on the property
- No Parties or Events
- No shoes in the house
- No smoking of any kind in the cabin
- Please review all of check in and check out information sent via e-mail
- Be a good neighbor! While remote, we  ask that you respect our neighbors privacy by not wandering on their private property

RESERVING GUEST + REGISTERED GUESTS
-Reserving guest must be 25 years of age or older to reserve the home and must provide government issued ID. The reserving guest is responsible for communicating all rules to the registered guests.
-Reserving guest must provide a list of each guest over the age of 18. These are the registered guests. No unregistered guests without prior approval.

HOT TUB
-Maximum of 6 guests may use the hot tub at any given time. 
- The bromine floater must stay in the hot tub to maintain the pH balance. Please do not remove or put in the filter section.
-Please rinse in the shower prior to entering the hot tub to ensure a clean hot tub.
-If hot tub requires a drain and refill due to excessive dirt, broken glass or products not suitable for hot tubs, guests are responsible for the $400 fee.

SEPTIC TANK
-This home has a septic tank. Absolutely no items other than human waste and provided toilet paper are allowed to be flushed down the toilets.

NO PERMANENT RESIDENCE
-Guests agree that use of the property is on a temporary and transient basis only; that guest may not use the property as a permanent residence; and that guest’s permanent residence is and will remain elsewhere than at the property.

Question 4

Are there any check-out requirements?

Accepted Answer

Upon checkout the only things we ask is:

+ Clean and put away any dishes
+If the grill was used please make sure the propane is turned off and hot tub is completely closed with the straps and the wire cords fastened across the top

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At The Catskills Mountain House

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Umi + Bill Funke

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